Frequently Asked Questions
Since the introduction of the Quadra Index Tool Post in 1982, the Dorian Evolution has never stopped.
Customers can return any product in a period of time less than 30 days, if said product is new.
Customers can return any product, the product being new, from 31 to 90 with 20% restocking fee.
After 90 days no returns are accepted.
How can I track my purchase order?
The tracking number is on each customer’s invoice. If you do not have your invoice, it can be requested by sending an email with your PO number to firstname.lastname@example.org.
How do I know the speed and fees for my tool?
Cutting information, speed and fees, are in the catalog of each product. You can find them on “catalogs” page.
How can I request an RMA?
Send an email to email@example.com, including invoice number, PO number, UPC number and quantity.
Get In Touch
615 County Road 219
East Bernard, TX 77435
Mon: 7:30am - 5:30pm
Tue: 7:30am - 5:30pm
Wed: 7:30am - 5:30pm
Thur: 7:30am - 5:30pm
Fri: 7:30am - 5:30pm